whatever the case maybe , they can do it any way they like , you dont like it ,you dont go there. They take the chance at getting busted like the next guy , they send you a radio that has not been converted , that means they sent you a legal radio. now , if they charge you 30.00 for a conversion , thats the price they put there asses on the line for and it no longer is a legal radio. I personally dont see anything wrong with that . and as far as getting personal with them as far as a Web site goes ,I dont' go there ,so what i don't know ,dont hurt me and I dont get to bad mouth them while IM at it for something to do. I've done business with both for over 15 years and they have always treated me right. No complaints here. Everybody in this business is guilty of something.