Van, I never owned a SP500. I showed an image for what my most recent manual for this antenna appears to show for installing the top insulator. All my manuals show the insulator is installed from inside and between the ends of the antenna mounting bracket. IT IS NOT INSTALLED FROM ABOVE LIKE THE VIDEO IN BOB'S POST #6 SHOWED WHERE THE CLOSE UP OF THE ANTENNA IS UPSIDE DOWN.
The base assembly part is said to come per-assembled, but you have to install the radial brackets and the radials...so you must remove the 3 x 1/4" nuts, washers, and bolts. So, it you did this and slide the insulator down inside the mounting bracket a little, all you have to do is slip the radial brackets down over the top of assembly #5 to the top of the mounting bracket, slide the insulator back up into position, line-up everything, and reinstall the insulator hardware. Tighten down everything and the assembly #5 should be complete and ready for the rest of the radiator and the top hat.
Then maybe check the DC continuity.