RWB:
You seem to have issues with just about everyone...Hmmm.
(maybe a mirror issue)
I have made several purchases from DXE...small and large...
I have ALWAYS received a "personal" Email from Tim (owner) in regards to my purchase.
These also contain a link to respond to if there were issues.
They seem to be one of the fastest "shipper's" in the Biz.
I have ordered merchandise in early part of morning...The next day...I have my order.
I have and will continue to recommend them and R&L Electronics to all.
All the Best
Gary