Well, someone is not telling something - very important here...
Sorry Porkchop I call them as I see them - I've already had one here to repair because of a foolish mistake and they are not as simple as they look.
I'll give you a hint, because if anyone out here really knew what they had that would be one of the first features they broadcast to everyone out here...
The thing has 6 controls left on 3 concentric and 1 control with a rotary encoder and Push to Access feature on it.
That means 8 functions on the front panel with most on the Mic connector side...talk about torque a finger and thumb...that's just the rotary side of this mess...I don't care for the push buttons they are not for fat-fingered callused skin people like myself.
But that is not the most interesting feature. They - the rest of them - have been silent on the main one feature that is talked about on this forum, was one of the main reason it's showed up at work to have fixed...
Does the above ring a bell?
Sorry for the graphic but I am not allowed to take pics of radios in for service unless the boss says I can - so no answer also defaults to "NO" - but the reason that one showed up was due to it being in an accident.
The boss is the one that needed it reviewed for repair - that's all he wanted.
After the look over and my thoughts to him, he returned the radio to the customer without even saying a word.
It was later disclosed to our shop by the boss that they are not to take radios up for repair unless he approves them for repair - else they are to be returned to customer and the customer decides to fix it elsewhere or send it in - but not at the (this) shop. He can't repair ALL the radios that arrive for good reasons.
He also knows too, that he sells this radio at Truck Stops and his other Shops but not all locations - because of his return policy. Meaning different states have various return "quirks".
He explained this one, after they walked out the door and drove off - they admitted the radio was in an accident and the driver smashed up his car. But they wanted to have the radio repaired since it was under warranty and they had ok'd from the insurance to find a replacement or at least get estimates. So with that he said, " This is an insurance issue we may never get paid for. It may just sit here never resold for the cost I put into it to get it right again. I can't have that in my bottom line." Left the room and went to his office in the back - end of story.
No matter the admission or the fault - if he takes a radio in to expect it to be reimbursed by their insurance company thru some type of receipt - he can see a flight risk he doesn't take charities...You also don't know the circumstances behind the repair except for that admission. So good luck in finding honesty when they think "theres' one born every minute".
So, yes, I was there, did that - and the sale walked away, but my boss is a happier man due to it.
