Thanks! Been busy here...
Now why did I put seven and seven in there?
But the issue around the D77 would have kept the Audio line high, forced muting of the chip - but also to pass along that many of these 4558 chips have ESD protection on their pins.
I've seen several "confessed volted-up" boards that have had IC4 as well as other chips in various conditions of "Altered States" where the chip tries to toggle the 7 pin when you key up and pull low pin 5 when you key the mic. This can throw you for a loop if you're not researching it right.
You also need to look at Pin 8 - it is the "source" pin for all the chips power - it uses the 100 ohm and the Diode - but if the chip falls it will try to sink or power thru current thru the output Pin 7 and if the ESD did it's job, and because of the volted-up condition that caused this - Pin 8 can drop like a rock or run at 1/2 supply rail simply because the output of Pin 7 is sinking into the Zener on TR36 / TR37 toggle combo...as in...ALL the supply rail. Meaning that the TX/RX/Power-Good check bank of pins on the chip is shot.
So just a hint in case all else seems to fail - check for "Volted up" caps being blown - then you may need to replace several chips on the board - and make a call to the customer for the approval of the extra $$$ you have to now do to it...