Yes Zulu Lima, they are now "cutting off" the jumpers at the factory and shipping them this way. This is word direct from both Sam and Eric Lewis. It's supposed to deter people from "easily converting" the radio to run in extended frequency mode, which is any frequency below 28.000.
HOWEVER all you have to do is carefully unsolder the freq. board between the backsides of the 2 jumper pins that are soldered together, and then solder the ones you want, then hold the CPU reset button in for 10 seconds and you're done.
And yes if you are not a ham radio operator, you're best bet will be to just solder only the CON4 terminals...that way you will stay in the CB frequencies, and you will not have to worry about "accidentaly transmitting" somewhere where you shouldn't.
Also to clarify, getting your ham ticket is not hard to do, and yes this radio will be good to use on 10 meters if/when you do get your ham ticket...in fact you will legally be able to use it from 28.300 to 28.500 on USB when you get your tech ticket (entry level license) and then when you go up for general (next step up from tech) license, you can use 28.500 on up to 29.700 on USB
But...if the radio is converted to run anywhere but 10 meters, then it's already in FCC violation, and if FCC decides to drop by and check your stuff and find it is set to run outside 10 meters, you risk losing your ham ticket and a hefty fine. You see ham operators are held to higher standards than CB operators. Not trying to scare you, but just telling it how it is, just so you know.
If you're going to preach, be held in the higher standards and tell it how it is about the greatness of amateur radio over lowly CB, you should study the 10M bandplan.Many would frown upon USB in the AM and FM windows.