I can forward the whole group email conversation to my bank if need be, but I was going to give DonRowe or Powermax the chance to make the situation right. As you can see, Powermax is a no go, so I will give DonRowe until middle of next week to issue me an RMA number. If they don't, then my bank will get involved.
My sister-in-law use to work at a major bank, and she was head of the fraud department, and she handled situations like this. As of right now, it looks like a three way call is in my future with a bank fraud investigator asking the questions.