Ok.
So then...
Hello,
I just received my radio and I noticed that the S-meter is very stingy. I was wondering if there is any adjustment for the meter
What was the problem?
Usually when someone does a "Tuned and Ready" - did they demonstrate it to you? No? Because it was mail order? Then; did they even verify that the radio did receive and show - that it was working correctly before they did the work you requested?
Well, then, I don't think it's tuned and ready because you never were allowed to see it in operation BEFORE you got the radio and BEFORE the tune up even occurred.
This
seems to be a case of they "grab a boxed radio" they do the work and simply send it off to the new buyer - never bothering to first look at it and check to see if the radio is even up to the level it should be before the did the work.
Part of what I did for a local retailer for Galaxy, is the very thing this thread describes.
Scenario, "Seems to be this was to do that, did this, then, I got it this way" - then it doesn't work so I returned it.
(Directors Cut)
It's the "I returned it" part is where I had to redo and realign some (many) radios that got "modded" that never were fully tried and tested BEFORE they even got sent out by Galaxy - part of the receiving technicians job is to go over that piece of work and correct conditions to make them fully functional and to VERIFY that the radio will function - BEFORE the work requested by the customer is done to it.
By that very action, or lack thereof - the buyer is committing to the sale - so when the radio arrives and it's not working, the SELLER needs to stand behind the work.
It's not Galaxy's fault for what a technician / Middle man, did or did not do to the radio when they sold it.
You are very lucky if Galaxy will continue to stand behind their products that had work done to their platforms by others that did or did not do a job right - Galaxy/RCI does this to keep customers coming back for more.
It's not exactly unconditional. You don't see a bill, if they want to enforce a warranty work issue, they just make you pay more for the NEXT radio you buy from them which covers the cost. Return on Investment - recoup - it may not seem like much, but over several platforms and retailers selling their products, the reaped benefits offset and reimburse Galaxy (and their points of Origin) for all the work their "repair" crews do.
Punishment? Although it seems to fit here, no - hardly - more like saving face from someone else's embarrassing work
When you read that tag on the back of a T-shirt that says "Made in Vietnam" - think about that process they do to make those articles of clothing, and apply it to your radio you just purchased.
If you feel guilty, don't,
You were just like many others that get pawled, yes I said that as verb-past tense -
due to the effort you went thru to experience such an event, into thinking "Tuned and Ready" or "Whack Pack" or "
any type of - Tuneup" means something more than it really is.