is it new,or use...if new send it back under war...i use to be a dealer,and sold many of them,and got a new one last yr and was doa...sent it back on a Monday,and they called on a Thurdsay and ask what i wanted on dk on AM/Fm and also pep on ssb and also cw...Got ut back on the next Monday...very good service...and all it cost was shipping,and very happy...73 de JW