Side note..... when I was being transfered to the repair department I talked to a tech who actually worked for the Vertex repair side of the house (transfered there by mistake) He asked how I like the radio, my impressions and whether or not I had replaced the "poor excuse for an antenna" that came with it. I told him my likes and dislikes and he asked specifically about RT Systems software. I told him I had it and liked the software and that I had replaced my antenna with a comet ht-224. not sure what that is worth other than maybe the tech's really are interested in the radio's and how they are used...