I'm extremely NEW here and maybe it's too early for me to speak my mind, but I personally think that Sparky's posts were unprofessional. Using profanity and losing your temper is not the professional image that I would want for a business that I own. Doing that IN WRITING in a worldwide, public medium (like the Internet) is a VERY bad idea, IMHO. I've never been to Sparky's (never even heard of it before now), but I'm disappointed with that presentation of the company. I seriously doubt I'll ever end up purchasing there.Sparky definately didn't handle it properly.
BTW, I'm new to SWL and new to this forum. So far I really like it! I hope to get to know all of you well...and "hello" from the Last Frontier (Alaska).