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Stryker 955 V 2
- Thread starter undertaker
- Start date
How many days did it take for them to perform the repair from the time you sent it in? I'm about to send mine in for multiple issues...
Greg T
WDX-945 (Jazz Singer) Upper Peninsula of Michigan
I can't tell you that. I don't have it back, yet. The RMA date 5/26. I received an RMA update that states the guy in Florida installed a new main board and then shipped it to Shawn. I have no idea why he didn't ship it back to me.
RMA date of 5-26 to present..thanks. That's a start. It gets shipped to Florida to get repaired, and then shipped back to NC? That is weird.
Greg T
WDX-945 (Jazz Singer) Upper Peninsula of Michigan
Yeah, apparently Stryker is in NC, but their repair center is in Florida. That's a cluster if I've ever seen one. Then, goes to NC before it comes home? I don't get it. i'm going to heat Shawn up a bit about this one.
Maybe the software flashing has to be done by the stryker gurus? Just a guess, especially if they don't want the software code revealed for certain reasons. There has to be a logical reason though. Shipping costs money and factor that by hundreds of those same shipping costs. Not sure they'd intentionally want to bleed out money like that......
But then again it is 2022, lot's of weird senseless crap goes on that I never imagined I'd see.....
But then again it is 2022, lot's of weird senseless crap goes on that I never imagined I'd see.....
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Greg T
WDX-945 (Jazz Singer) Upper Peninsula of Michigan
Seems to me they'd use a tech in the same city, or at least, same state.
Yeah you'd think, course like the rest of us they're probably struggling to find credible techs too. Possibly using a 3rd party repair facility.
Kind of like mechanics these days, they're really just parts changers!
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Greg T
WDX-945 (Jazz Singer) Upper Peninsula of Michigan
I actually have their email addy. It will show up on your rma report on the stryker site
Shadetree Mechanic
Delaware Base Station 808
I am surprised that it is cost effective to pay a tech to replace the whole board under warranty. The board has to be the most expensive part right?
Maybe the margins on radio sales are higher than I thought.
Maybe the margins on radio sales are higher than I thought.
Greg T
WDX-945 (Jazz Singer) Upper Peninsula of Michigan
I'm sure those boards are much cheaper than a tech's labor to change a memory chip.
Probably send them back to China land to be reused.
Greg T
WDX-945 (Jazz Singer) Upper Peninsula of Michigan
I just received an RMA status update that states the RADIO has been replaced, shipped.