Are you charting the changes a single adjustment makes across all the bands, or just kinda winging it?
That really doesn't look all that promising after looking at their claims and your numbers.
Have you ever checked to see if you live on an ancient burial ground or something? I think I read in qst that lost souls can detune an antenna?
Did you open up the transformer to see if things looked ok?
Sorry to say, but past experience with multi-band antennas due to interaction and because the tuning is a combined impedance.
You tune the highest band First...then next band etc...changing all at once has never worked for me...You go thru each band to best...then go back again to tweak out the changes.
The transformer/balun most likely has traces on bottom of board to make connections
All the Best
Gary
The instructions for the 1836 say to start tuning from the outside, but the 1838 says to start at the inside. I thought that was strange, but I've never tuned one before.
Sorry to hear this. I know how you must feel, you buy this new antenna and expect to go on the air and it gives you problems. I wonder if you can send it back?