Couldn't disagree with you more.He wasn't complaining about lack of prompt service. All he wanted to know was what pot to turn for his AMC, but he got "You'll just cause...." and "If you don't have a....." and "I don't know the answer to your question, but here's....." from "senior members." It's your approach that needs improvement. I've seen it plenty of times and experienced it myself. Your style of interaction doesn't encourage newcomers, it runs them off. It is the job of "elmers" to be friendly, helpful, and enthusiastic. Most of the time it sounds more like the third degree here. You could have said "VR5, but be sure to....." He wasn't impatient, he was frustrated with a forum that claims to be welcoming and helpful. I've read the mission statement of these forums yet the actions here don't reflect that. This is a hobby--pure and simple--and we do it for fun. Your attitude towards newcomers says a lot on whether you think others should be able to take up and enjoy it as well.
He was impatient and demanding, asking on a Sunday with fewer members present and then expected to be served like McDonald's.