As far as contact info goes, if you call Galaxy/Texas Star support they will get you in touch with Mike. And loosecannon, the only thing that I can tell you is that the latest repair work that Mike did on my 500V, he used DEI pills on the rebuild. He also mentioned that some customers had recently complained about them using counterfeit Toshiba transistors but he didn't know the details. It sounded like Texas Star got duped by whomever they purchased them from. He said the only thing that he knew is that they tested very strong, stronger than the HG or DEI pills that they had been using. Didn't sound like it was anything that was done intentionally on their part.